Account - I already joined online last year, do I need to join again?

All registered riders have an online account with BMBO. This account stays with you until you decide to delete it.

Do not create another account to join. Login and renew your membership through your existing account.

The system is designed to check certain details to prevent membership duplication. See the other FAQs if your having problems remembering your password or login name.

AOL Customers - Validation emails are sometimes spammed

AOL is blocking the validation email, you will need to email your Name, Date of Birth, Postcode to the membership secretary, stating you need manual validation - membership@bmbo.org.uk

If you login to your account you can see the email log of sent emails to your registered email address.

If the email is listed, the email has gone. Please contact either AOL to see why they are spamming our validation email or contact the membership secretary to manaully validate your account.

Other emails sent to AOL user do not appear to be blocked.


AOL USERS - AOL is blocking the validation email, you will need to email your Name, Date of Birth, Postcode to the membership secretary, stating you need manual validation - membership@bmbo.org.uk

British Orienteering - I am already a member of BO, why do I need to join BMBO?

British Mountain Bike Orienteering has its own insurance for cycling events.

This ensures ALL riders and organisers are covered for 3rd party insurance.

Could I ride in an event without joining BMBO as a member?

Yes it's possible if you want to come along and give an event a try before joining as a BMBO member.

You will need to register as a Day Rider though, either now whilst you are on-line or by completing a Day Rider form when you arrive on the day of the event to enter.

If you are Under 21, please join BMBO as a Member for free.

If you would like to try an event, please take a couple of minutes now to register as a Day Rider on line (go to Membership types page for more information). You can then go to the Calendar page to find an event and follow the prompts to enter on line.

This on-line registration and on-line event entry saves you and the event organiser time and admin on the day.

Riding as a Day Rider is ideal for anyone wishing to give the sport a try, get a feel for the excitement of the event format and to meet a few other riders.

Hopefully you will discover the thrill of some exciting riding whilst deciding your own route and then want to simply upgrade your Day Rider registration to become a BMBO member. Becoming a BMBO member will also save you money at future events as Day Riders pay a small surcharge at each event.

Do I qualify for Member discount offers?

All paying BMBO members qualify for the discounts.
This is what has been agreed with the sponsors. Those with paid up active membership will qualify.

Your membership card will reflect your eligibility to discounts.

You can download your card from your "My Membership page" when you are logged onto the site.

If you are Under 21 and have a free membership, you would need to consider upgrading to a paying BMBO Member status to qualify. A quick look at the discounts available may make this an easy decision!

Sponsors will be validating eligibility through a web-link and checking membership cards for in-store purchases.

Echeques - why can't I pay by echeque.

BMBO do not accept payment by Echeque.
These payments take up to 9 days to clear and there is not a way of automatically linking this payment to your membership account.

How can I become a member of British Mountain Bike Orienteering?

Click on the "Join Now" link.

You can pay a small annual fee to become a BMBO member (Under 21s are free).

Day Rider registration is free and can also be done on-line in the same way.

For more information about membership click the "Membership Information" tab.

Insurance - I have my own insurance, why don't I get a discount.

BMBO insures ALL of its event and as part of this insurance policy ALL riders are insured Third Party.

We do this to ensure that Organisers and Land owners have sufficient cover from the BMBO Event Insurance.

CTC, British Cycling or any other third party cycling insurance policies are not required for BMBO events. You may wish to take out insurance for your other cycling activities.

Login - My login details do not work!

Either your Login Name is incorrect or your Password is incorrect, or both are incorrect.

Login Name: If you put a space in your login name, the space needs to be replaced by a _. ie login: Firstname_Surname Login John Smith, type this as John_Smith

If you have forgotten your login name or password, request new details from the system as follows:

1. Go to the login page (Member Login)
2. There is a request login details link.
3. Enter your BMBO registered email address.
4. Your details will be sent to the email address we have registered.

If you have changed email address and not kept your details upto date:

1. Go to Login page
2. membership number or DOB
3. New email address
4. We will change your email address and tell you when it is changed.
5. You can then request your login details again from the membership system.

membership@bmbo.org.uk

Login Details - My details never arrived when I asked for new ones.

If you have changed email address and not kept your BMBO account up to date, you will not get the new details. They have been sent to your BMBO registered old email address.

contact membership@bmbo.org.uk for help stating:

your name:
membership number or date of birth:
new email address:

You will be informed when we have updated your email address. You can then request your login details from the membership system again.

Login Name - I used a space in my name it doesn't work.

If you put a space in your login name, the space needs to be replaced by a _.

Login John Smith, type this as John_Smith

Payments - I do not want to pay online, but want the online membership discount.

No worries. We understand some members are reticent to pay online.

1. Join or renew as a Day Rider.
2. Ensure you use the confirmation email link reply to the confirmation the account.
3. Send a cheque with your BMBO number written on the back.

We will upgrade your membership manually and a new membership card is issued automatically to your registered email address.

Renewals - how do I renew my membership?

Renewing BMBO Member or Day Rider memberships.

Login into your membership account.
The "Management Portal" opens
Select "My Membership Details".
Choose the membership type you want.
Save your membership application.
Pay through the BMBO Barclays account (BMBO Members).

Day Riders will automatically get sent their Day Rider card upon registration.

If you do not receive your membership card, you are not a member or you have the incorrect email address registered.

If you do not receive a membership card please check the FAQs.

Under 21 membership - how do I renew or join?

Create an account, selecting Under 21 and save it.

1. When you save it, an email is automatically sent to the membership secretary about your application.
2. The membership Secretary will manually check your application and activate it.
3. You will automatically receive your membership card.
4. Please ensure you bring proof of age to events. You will be asked to verify your date of birth, unless you obviously look under 21.

membership@bmbo.org.uk

Why does membership run January to December and not for 12 months from issue.

We insure all our riders. Insurance is based on a 12 monthly renewal, our insurance renewal date is 1st January.

Our membership year is aligned with our insurance so that we declare the correct membership to our insurers.